Benchmarking Zendesk's S-1 - How 7 Key SaaS Metrics Stack Up
This post is part of a continuing series evaluating the S-1s of publicly traded SaaS companies in order to better understand the core business and build a library of benchmarks that might be useful to founders.
Zendesk is a 700 person company that builds customer support software. Zendesk went public earlier this year. It’s a remarkable business primarily because the founders and the team have built an incredibly efficient customer acquisition funnel. It’s important to note that Redpoint is an investor in and shareholder of the company.




