On Wednesday, August 26th at 9 AM Pacific, Redpoint Office Hours will welcome Tyler McNally, the VP of Customer Experience at Gainsight. My partner, Jamin Ball, will be leading the discussion. He provides weekly data driven analysis of SaaS companies on his blog Clouded Judgement.
During the presentation, we will cover customer success trends and how they impact early stage B2B SaaS companies, share our point of view on how early-stage customer success drives growth, and provide a “game plan” that focuses on the key things to get right from the get-go.
This Office Hours will be a virtual event. We will collect questions from participants beforehand and try to cover them throughout the discussion. We’ll also answer questions from the audience at the end.
If you’re interested in attending, please apply here before Wednesday, August 19th. Once your registration has been received, you will be sent an email confirmation by Thursday, August 20th.
We look forward to welcoming Tyler and engaging in a great conversation!