AI Pricing Strategies for SaaS Companies Offering Copilots
Pricing an AI product will be a defining question in software for the next few years. AI products offer productivity gains. But greater productivity may reduce the demand for seats over time, ultimately decreasing the size of software markets.
We can observe the market trends today across some of the larger SaaS companies who offer AI pricing.
| Company | Product | Base Price | AI Price | Ratio |
|---|---|---|---|---|
| Github | Github Enterprise | 21 | 10 | 0.48 |
| Gitlab | GitLab Duo | 19 | 20 | 1.05 |
| Workspace Business Plus | 18 | 20 | 1.11 | |
| Loom | Business | 12.50 | 4 | 0.32 |
| Microsoft | Office 365 | 45 | 30 | 0.67 |
| Salesforce | Einstein 1 Service & Sales Cloud | 330 | 170 | 0.51 |
| ServiceNow | Pro | 100 | 60 | 0.6 |
| Zapier | Team | 69 | 0 | 0 |
| Zendesk | Suite Professional | 115 | 0 | 0 |
The table above lists the company ; the product ; the base price per-seat for the enterprise plan if available, otherwise the team plan ; then the price for the AI or co-pilot add-on ; and finally the ratio between the AI price and the base price.
This pseudocode blends the structured queries of data analysis with the unstructured data contained in a classic novel. This is how Benn views the future of BI
AI adoption is slower than expected in many spaces. Some of the reasons are straightforward, but others are more subtle.

