Your Startup's Competitive Advantage

Startups fail when they run out of money. Startups run out of money when they lack focus. Without a maniacal focus on serving customer needs in a unique way, startups can flounder amidst competition. Without product market fit, the business is challenged to generate strong metrics and faces fundraising challenges. That’s why it’s critical to identify and focus on your startup’s competitive advantage.

most of the time, start up competitive advantages fallen to five categories: product, cost, positioning, distribution and execution.

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What is the Optimal Contract Length for Your SaaS Startup?

What is the optimal contract length with for your SaaS startup? Monthly, annual, multiyear? It’s common to see SaaS startups initially price their products on a monthly basis, then add an enterprise “Call Me” plan which hides behind it an annual contract. As the business increases its price point, it may eventually book contracts spanning two, three or even five years.

This pricing pattern has a certain rationale to it. It enables an early-stage software company to rapidly gather feedback. At the outset, when the business prices on a monthly basis, the startup is looking for as much information about the strength of their product market fit as possible.

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The Challenge Facing Deep-Learning Powered Startups

Why is this ad appearing on this site? This was a frequent questions both advertisers and publishers asked of Google. Behind the scenes, machine learning models match the best ad to the best website, given a set of constraints including budget and the dynamics of the ad auction. To untangle the decision chain across the many different targeting systems to answer the question is a knotty task indeed.

In March, the head of Google research Peter Norvig spoke at MIT. One of the challenges facing computer scientists over the next decade, he said, is debugging the complex machine learning systems that power revolutionary products from photo recognition to speech recognition to machine translation.

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How Big is a Typical Software Company Acquisition?

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2016 has been a volatile year. Major capital investments fell 55% in Q3. The IPO market is a tale of two cities with some companies able to go public and catapult their valuations, but the overall number remains in the single digits. Last, M&A activity seems quite brisk with more than 30 $1B+ billion acquisitions in the last nine months alone. How do all these factors commingle to influence today’s acquisition environment? And how does it compare historically?

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What Can You Remove from Your Product?

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Perfection is finally attained not when there is no longer anything to add, but when there is no longer anything to take away.

Antoine de St. Exupery

I remember launching a new filtering feature a Google within the AdSense product. At the time, we had hundreds of thousands of website publishers using our user-interface to accomplish many tasks. They might download reports of their revenue from running AdSense ads, configure ads to match their website’s style, and indicate their preferences for the content of the ads to be shown on their site.

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The Characteristics of the Most Attractive SMB SaaS Companies

What are the attributes of the ideal SMB SaaS company, an entrepreneur asked me recently. It’s a good question. There are product, marketing, and sales attributes to that ideal company that successful SaaS business have exemplified in the past.

Product

A beautifully designed, simple and elegant product is the first and most important thing.

The product satisfies the top three priority for the software buyer and consequently the software buyer uses a software very frequently. I believe that the next wave of SaaS companies will be centered around workflows, Event Driven SaaS, and this extends to SMB SaaS.

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Are SMB SaaS Companies Valued Differently than Mid-Market SaaS Businesses?

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Recently, we examined the comparative efficiency of bottoms-up and top-down businesses. Today, we’ll dig into valuation metrics to see if there’s any systematic bias in the investor community for SMB, Mid-Market and Enterprise SaaS companies.

Using public data, I categorized the 50 or so public companies by ACV at IPO. SMB is less than $10k, Mid-Market is between $10k and $100k, and Enterprise is greater than $100k in average customer value.

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What's the Maximum Rate of Growth for Your SaaS Startup with Paid Customer Acquisition?

How fast could a SaaS business grow on paid acquisition? If the business decided today to sprint and acquire as many customers as possible?

We can model it with some assumptions, some of which are quite aggressive. Let’s take a startup with $1.2M on the balance dedicated to customer acquisition. Assume a $10,000 CAC, an 80% gross margin and a payback period of 12 months. We’ll assume customers begin to pay the month after they sign up, and all this math implies customers pay a monthly fee of $1042 ($12,500 ACV over 12 months). Assume zero net churn and no impact of the crush of new customers on sales or support.

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The Pressure to Move Up Market Facing SMB SaaS Startups

ARR15102550100
New Customers per Year1333666713,33333,33366,667133,333

When an SMB SaaS startup is young with quickly growing revenues, more of the same works. A $1M ARR SaaS startup with an average selling price of $750 per year needs to add 1,333 each year on average to double.

Fast-forward two years when the company is at $5M in ARR and the business needs to be adding 13,333 customers each year. At $25M in ARR, suddenly the 100% growth figure demands 33,333 customers.

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Startups as a Second Language

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Like many others, English is my second language. As I learned over time, there’s a particular way of ordering adjectives in English to make yourself understood. Opinion. Size. Shape. Condition. Age. Color. Pattern. Origin. Material. Purpose. Noun. That’s the order most of the time.

When I say a unique large curvaceous second-hand modern orange checked Italian carbon fiber racing car, it rolls right off the tongue and you imagine a sleek, if garish, Lamborghini. But if I alter the order just a bit to say carbon fiber checked Italian orange racing second-hand curvaceous unique modern car, I’ve lost you in adjectival gobbledygook.

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