With all the talk of recession, changing market dynamics, and the importance of efficient growth, many teams will be looking to boost their sales efficiency. How can the company drive more sales with less expense?
Let’s start with the formula for sales efficiency.
Sales efficiency = New_Bookings x Gross_Margin / Sales_and_Marketing_Cost
Three paths emerge from the equation:
- Increase bookings: increase pricing without sacrificing sales velocity.
- Improve gross margins: reduce infrastructure spending, eliminate software bills, and/or reduce customer success costs.
- Decrease sales & marketing cost: increase quotas, focus on marketing channels with superior ROI (at the expense of exploration), and improve sales training/support.
Each strategy is viable. Teams should select the path or combination that suits their business best. But these strategies won’t impact the sales efficiency number the same way. Why? Convexity.