Vercel's AI Sales Agent : 10 SDRs Down to 1 in Six Weeks
I remember hosting a dinner of sales leaders to talk about AI. I asked them what will your CRM do for you in the future?
Nearly unanimously came the reply : enable salespeople to spend most of their time with customers.
Listening to Lenny’s Podcast with Jeanne Grosser, COO at Vercel, I discovered how some companies are achieving that milestone by transforming their inbound sales teams in six weeks.
For us, we had 10 SDRs doing this inbound workflow, & now we just have one that is effectively QAing the agent. The other nine, we deployed on outbound.