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The Class Missing from Business School

January 18


Soft in the Middle - Examining Your Startup's Org Chart

November 11

Defending a Startups Greatest Asset through Recession & Recovery

June 22

Office Hours with Lee Kirkpatrick, former Twilio CFO on Managing through Turbulence

June 14


Why You Should Repeat Yourself, A Lot

October 5

The Productivity Implications of Working from Home Across 150,000 Employees

June 10

Executive Recruiting as Competitive Advantage - The 3 Knock-On Effects of Failed Executive Hires

June 1

The One Force that Will Govern How We Return to Work

May 3

Would You Work for This Person?

April 4

How Much Should You Bet To Maximize Your Investments, or Your Company's Odds of Success?

February 16

How to Be a Great COO: Lessons Learned Leading a Unicorn to Success

February 3

Why Remote Work Changes the Nature of Leadership, and the Kinds of Leaders to Recruit in Startups

January 4


Why Fast Learning Curves are So Important to Startups

December 21

It's Supposed to Be Hard. You're Changing the World.

November 30

The Parallels in the Culture Between the Two Category Defining Companies

November 1

Your Startup is a Series of Cycles

October 26

The 4 States of an Engineering Team

October 1

Your Responsibility as a Manager is to Hire 7 People

September 8

Why Startups Should Establish Qualifying Signals for Sales Teams Early On

August 24

The Secret to Productive Group Meetings over Video

August 6

How to Recruit a Marketing Team with Great Product Marketing and Demand Generation Abilities

July 26

What is the Structure of the Typical SaaS Company as it Scales?

June 21

How Predictive is SDR/BDR Quota Attainment of AE Quota Attainment?

June 17

How to Transform Your Board Meeting with Written Narratives

June 15

How Would You Manage Your Business Differently if Shelter-in-Place Lasted 18 Months or More?

May 13

Six Startup Disciplines for Challenging Times

March 20

Why Your Startup's Org Chart is Limiting Your Growth

February 25

Simpson's Paradox in Measuring Net Dollar Retention Rate

February 3


The Most Frequent Mishire in Startups

November 10

The Rise of the Founder-CEO

October 28

On Humility and Making Better Decisions

October 17

The Early Discipline of Remote Startups

October 4

One Call to Make Before Picking Your Startup's Headquarters

August 2

As Your Sales Team Scales, Focus on Your Middle

May 30

The Benefits of and Questions Facing Remote and Distributed Startups

May 28

Before You Raise a Round of Funding, Ask Yourself This Question

May 24

What Makes a Great Leader?

January 31

Infinity Wells and Deep Work

January 30

How Many Managers Will You Need This Year?

January 28


The Startup Founder's Almanac

July 19

Timing Cashflows of Your Sales Commissions and Your Customers

July 15

Lessons Learned from 20 Years at the Leading Edge of SaaS

July 10

When You Hire an Executive, You're Hiring a Network

June 7

The Most Important Book You'll Read All Year

May 29

A Crypto-Trading Uber Driver and a Billionaire's Spat over Candy - On The Importance of Sticking to Your Strategy

May 6

Separating The Quality of the Outcome and the Quality of the Decision

May 2

Why I Overestimate My Contribution to My Team

April 22

Startup Best Practices 27 - How to Use Options to Retain Key Employees in Your Startup

February 16

Clarity of Purpose - The Competitive Advantage of Focus

February 11

Expanding Your Time Horizon To Scale Your Startup

February 8

Reorganizing Your SaaS Startup’s Organizational Structure to Optimize the Customer Lifecycle

January 31

Yearning for the Vast and Endless Sea

January 19


Meetings Shouldn't Be Boring

December 3

How Quickly Does Headcount Scale in the Fastest Growing Software Businesses?

November 29

Disagree and Commit - A Management Principle for Highly Functioning Teams

November 11

How to Decide With Speed and Conviction

October 15

Decision-Making Auditing

September 24

Ownership - A Defining Trait of a Leader

September 13

Should You Consider Emotional Intelligence When Hiring Your Startup's Team?

September 10

Hiring for a Discipline You Know Little About

August 31

Adoption Chain Risk - The Importance of Selling to Everyone in Your Startup's Supply Chain

June 26

How to Tell If You're a Great Manager

June 16


June 7

Plant Trees You'll Never See

June 4

Bias Against Creativity

May 22

The Asset Allocator in Chief

April 9

Customer Operations - An Idea for Maximizing Efficient Growth in SaaS Companies

March 29

Lies Managers Tell Themselves to Avoid Firing Someone

March 22

How Does Your Startup's Management Spend its Time?

January 9


When to Increase Your SaaS Startup's Burn

December 16

How Should I Think About My SaaS Startup's Burn Rate

September 9

Success Has 1000 Fathers and Failure is an Orphan

August 24

The Craft of Management

March 29

When Data Confounds Our Intuition

January 19

How Your Startup's Org Chart Changes Your Product

January 8


Building the Machine - Organizational Design in Startups

December 10

How Much Cash Should Your SaaS Startup Burn?

November 12

The Indicators of True, Strong Customer Demand for a SaaS Product

October 2

The 3 Ways Culture Enables Startups to Scale

August 17

Lessons from the 8 Great CEOs

August 14

If You Chase Two Rabbits...

July 28

The Best Goal Setting Frameworks

July 21

Startup Best Practices 11 - The 9 Box Matrix Talent Model

June 2

A Very Unusual Book about Startup Culture

May 20

Startup Best Practices 11 - Practice Negotiations Before the Meeting

May 5

Why the Bubble Question Doesn't Matter

April 21

Hacking the Performance Evaluation

April 13

The Innovator's Dilemma for SaaS Startups

April 9

Why Managing For Progress is So Important

February 6

3 Questions about Founders as CEOs in SaaS Companies

January 6


The Most Effective Questions to Use When Interviewing Candidates

November 10

Why Personas Are Critical Product Development and Go To Market Tools for Startups

October 9


The 10 Most Important Metrics in a Startup’s Financial Statements

December 6

The Missing Startup Design Pattern Is Management

November 14

Dream Teams: The Characteristics Of Billion-Dollar Startup Founders

October 29

A team of founders who had just made their first their first hire asked me about culture and on boarding. How do they go about managing people? How do they maintain the values of the business?

August 21


Systems Thinking for Startups

October 31

All Great Managers are Alike

August 19

The 3 Kinds of Startup Metrics

June 20

Are We Investing Enough in Our Managers?

May 30